Support Staff – Customer Service

Website LeFive

Job Description

The Sports Facility Member – Support Staff position, available as either part-time or full-time, primarily focuses on providing outstanding customer service, maintaining product quality, and driving sales. This role is pivotal in establishing the groundwork for a future nationwide and North American brand expansion. The job operates within an enjoyable and purpose-driven sports and recreation environment, necessitating a flexible schedule that includes evening, weekend, and holiday shifts.

Responsibilities

  • Demonstrate a consistent ability to deliver an excellent customer experience, ensuring that all interactions are engaging, informative, and friendly.
  • Possess comprehensive understanding of all products available at Le Five, including detailed knowledge of the various product lines.
  • Strictly adhere to all sanitation, safety, and security policies and procedures, ensuring a secure and safe environment for everyone.
  • Follow meticulously the daily, weekly, and monthly cleaning schedules to maintain the facility’s hygiene and appearance.
  • Skillfully operate the Point of Sale system (cash register), ensuring efficiency and accuracy in transactions.
  • Adhere to all company policies regarding cash, debit, and credit card transactions to ensure financial integrity.
  • Actively promote and sell Le Five’s products, such as leagues, tournaments, training programs, etc., to enhance customer engagement and business growth.

Qualifications

  • Some prior experience in food service or customer service is preferred, but not mandatory.
  • Should possess a positive, friendly demeanor and a passion for delivering the best possible experience to customers.
  • Age Requirement: Must be at least 18 years old, primarily due to alcohol service regulations.
  • Simply be yourself, showcasing your unique personality and strengths.
  • Willingness and ability to handle a variety of tasks, demonstrating flexibility in various situations.A love for sports is crucial, as it aligns with the core theme of the facility.
  • A desire to bring value and contribute positively to the community.
  • Ability to actively listen to customers and colleagues, ensuring effective communication and understanding.

To apply for this job email your details to info.ranchocordova@lefive.us

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