Arena Sports Youth League Managers create a fun and safe environment for soccer-loving kids to come together and play the game they love. They organize soccer leagues of varying skill and competition levels and form relationships with customers and outside organizations to provide our customers with the best indoor soccer experience in the industry.
Company Overview and Core Values
Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.
Our Core Values are very important to us. We work very closely as a team and all candidates must embody our Core Values:
- Power of We
- Love What You Do
- Accept the Challenge
- You Make the Difference
Responsibilities
- Plan and implement youth soccer leagues
- Supervise day-of operations to ensure customer satisfaction
- Effectively and professionally communicate with customers in person, on the phone, and by email
- Build and foster relationships with customers and key organizations
- Assist with the hiring, training, and management of youth league referees
- Accurately process transactions, both cash and credit cards, using our Point of Sale and Scheduling platforms
- Fill in for team roles as needed (including customer service and referee)
- Work with all team members to meet and exceed program goals
- Perform other duties as assigned by Supervisor or Manager
Qualifications
- Youth League Managers are team players who are enthusiastic, reliable, detail-oriented, and willing to go the extra mile for all customers.
- Referee experience is preferred but not required
- Previous customer service experience is preferred but not required.
